Airport stores winter coats while passengers head to warmer climates
Germany’s Frankfurt Airport is no stranger to these pages thanks to its customer service innovations. We recently wrote about its confiscated goods recycling scheme, which enabled passengers with disallowed goods to put them to good use while also donating to local charities. Now that the weather is colder in the country, the airport is at it again — solving the problem of increasingly full hand luggage compartments by allowing customers to use its Winter Coat Storage Service. READ MORE…

Airport stores winter coats while passengers head to warmer climates

Germany’s Frankfurt Airport is no stranger to these pages thanks to its customer service innovations. We recently wrote about its confiscated goods recycling scheme, which enabled passengers with disallowed goods to put them to good use while also donating to local charities. Now that the weather is colder in the country, the airport is at it again — solving the problem of increasingly full hand luggage compartments by allowing customers to use its Winter Coat Storage Service. READ MORE…

Self-service security gate could prevent terror threats at large venues
Most airports nowadays do not take security lightly, employing smarter technology and larger workforces to ensure potential threats are prevented from ever occurring. However, there are other venues such as sports stadiums, train stations and popular public locations that simply can’t afford the same level of safety. The Qylatron is a device that scans visitors and their possessions as they automatically check themselves in and out of any venue. READ MORE…

Self-service security gate could prevent terror threats at large venues

Most airports nowadays do not take security lightly, employing smarter technology and larger workforces to ensure potential threats are prevented from ever occurring. However, there are other venues such as sports stadiums, train stations and popular public locations that simply can’t afford the same level of safety. The Qylatron is a device that scans visitors and their possessions as they automatically check themselves in and out of any venue. READ MORE…

This machine makes surrendering items at airport security a good thing
Airport security has become ever tighter over the years, which is good for safety but can cause irritation for travelers. Nowadays customers can’t take bottles of liquid on board and are asked to relinquish them at security checks, which is annoying and also bad for the environment when they’re sent to landfill. In order to tackle this problem, Frankfurt Airport has set up recycling banks for those bottles, giving customers the additional option to send money to the charity of their choice. READ MORE…

This machine makes surrendering items at airport security a good thing

Airport security has become ever tighter over the years, which is good for safety but can cause irritation for travelers. Nowadays customers can’t take bottles of liquid on board and are asked to relinquish them at security checks, which is annoying and also bad for the environment when they’re sent to landfill. In order to tackle this problem, Frankfurt Airport has set up recycling banks for those bottles, giving customers the additional option to send money to the charity of their choice. READ MORE…

Smart gates track passenger location to avoid flight delays
While travelers have been able to make sure they know the whereabouts of their luggage with innovations such as the hop! trackable suitcase, it’s much harder for airlines to know exactly where their passengers are when it comes time to board. In order to curb delays to flights when customers haven’t turned up on time, London’s Heathrow Airport has introduced a new system that lets flight attendants know if someone isn’t going to make their plane. READ MORE…

Smart gates track passenger location to avoid flight delays

While travelers have been able to make sure they know the whereabouts of their luggage with innovations such as the hop! trackable suitcase, it’s much harder for airlines to know exactly where their passengers are when it comes time to board. In order to curb delays to flights when customers haven’t turned up on time, London’s Heathrow Airport has introduced a new system that lets flight attendants know if someone isn’t going to make their plane. READ MORE…

Airport vending machine ‘restaurant’ offers gourmet menu
Travelers with little time to stop for a bite to eat may not be able to do without the cheap, fast food of vending machines, and we’ve even seen the devices installed inside taxis. Taking an alternative route however, Haneda Airport in Tokyo has introduced a sit-down vending machine restaurant, offering gourmet food 24 hours a day. READ MORE…

Airport vending machine ‘restaurant’ offers gourmet menu

Travelers with little time to stop for a bite to eat may not be able to do without the cheap, fast food of vending machines, and we’ve even seen the devices installed inside taxis. Taking an alternative route however, Haneda Airport in Tokyo has introduced a sit-down vending machine restaurant, offering gourmet food 24 hours a day. READ MORE…

Mobile app uses social media to help travelers enjoy the airport
For those who travel by plane regularly for work, the airport can seem like a home-from-home. It makes sense then to encourage social connections in these areas and we’ve already seen airlines allowing passengers to choose seats based on social media profiles. Now there’s AirportChatter, a mobile app that brings business profiles, reviews and networking opportunities to the airport itself. READ MORE…

Mobile app uses social media to help travelers enjoy the airport

For those who travel by plane regularly for work, the airport can seem like a home-from-home. It makes sense then to encourage social connections in these areas and we’ve already seen airlines allowing passengers to choose seats based on social media profiles. Now there’s AirportChatter, a mobile app that brings business profiles, reviews and networking opportunities to the airport itself. READ MORE…

Virgin America offers voter registration at 35,000 feet

If airline passengers can get immigration checks out of the way while still en route, then surely there’s a world of other mundane yet necessary tasks that could be taken care of in-flight as well. Take registering to vote, for example. Thanks to a new effort by Virgin America, that’s another chore that can now be handled at 35,000 feet. READ MORE…

Virgin America offers voter registration at 35,000 feet

If airline passengers can get immigration checks out of the way while still en route, then surely there’s a world of other mundane yet necessary tasks that could be taken care of in-flight as well. Take registering to vote, for example. Thanks to a new effort by Virgin America, that’s another chore that can now be handled at 35,000 feet. READ MORE…
Zürich Airport launches high-tech interactive information center


There will be few travelers around the world who are unfamiliar with the experience of waiting at airports, and we’ve already seen efforts designed to ease this pain with specially designed experiential spaces. Now hoping to keep their travelers entertained while they wait for their flights, Zürich Airport has recently launched an interactive information centre at its Dock B. READ MORE…

Zürich Airport launches high-tech interactive information center

There will be few travelers around the world who are unfamiliar with the experience of waiting at airports, and we’ve already seen efforts designed to ease this pain with specially designed experiential spaces. Now hoping to keep their travelers entertained while they wait for their flights, Zürich Airport has recently launched an interactive information centre at its Dock B. READ MORE…